Orders may be placed by phone, mail, fax, or from our on-line store. All prices are subject to change without notice, and we are not responsible for typographical errors. Orders of in-stock items are usually shipped within 24 hours after receiving order.

Please Note: Orders are NOT guaranteed to ship out the same day as the order is placed. Please contact us at 800-447-4533 if you would like us to guarantee next day arrival.

Ordering by Mail:
If you prefer paying by check, please complete a detailed list of products you would like to order and mail it to us along with your payment. There is a minimum $20.00 service charge for all returned checks.

William Harris Lee & Co.
410 S. Michigan Ave., Suite 560
Chicago, IL 60605

Toll Free Phone Ordering:
Credit Card orders may be placed by calling us toll-free at 1-800-447-4533, Tuesday - Friday 9:00 am - 5:30 pm and Saturday 10 am - 5 pm Central Time.

Fax Ordering:
For credit card and institutional purchase orders only. Fax your order anytime from anywhere in the world, along with credit card information.
Our FAX number is 312-786-9615.

On-line Ordering:
Place your order using our on-line store. All personal and credit card information is transmitted to us via secure server.

Payment:
We accept all major bank cards: Visa, Mastercard, Discover, and American Express. Personal Checks and Money Orders are welcome for mail orders. If requested, we will ship orders via C.O.D., however, there is an additional $10.00 charge for this service. Only cash, a cashier’s check or a money order will be accepted for C.O.D. shipments.

Returns:
Orders may be returned within fourteen days of receipt. Please call for instructions on the return shipping of instruments. Strings that have been installed on an instrument may not be returned.